Bought a defective product? Return it within fourteen days for a free replacement.
This guarantee is subject to the following terms and conditions:
- The guarantee will be in effect for fourteen days from the date of delivery/purchase.
- Products are to be inspected and verified by the Agent that there is a manufacturing defect before any replacement takes place.
- The customer must produce the original receipt from Hepas Air.
- The exchanged product is to be of the same brand and model.
- The defective item must be returned with all its accessories and packaging.
- This replacement warranty does not cover dents and scratches.
- This warranty does not include clearance sales and display products sales.
- This replacement warranty is applicable only to products commonly available in our product range and depth.
- Transportation and delivery charges apply.
- All incidental or consequential damages are expressly excluded.
- Hepas Air reserves the right to amend any of the above terms and conditions without prior notice.