Return Policy – HepasAir

Return Policy

Bought a defective product? Return it within fourteen days for a free replacement.

This guarantee is subject to the following terms and conditions:

  • The guarantee will be in effect for fourteen days from the date of delivery/purchase.
  • Products are to be inspected and verified by the Agent that there is a manufacturing defect before any replacement takes place.
  • The customer must produce the original receipt from Hepas Air.
  • The exchanged product is to be of the same brand and model.
  • The defective item must be returned with all its accessories and packaging.
  • This replacement warranty does not cover dents and scratches.
  • This warranty does not include clearance sales and display products sales.
  • This replacement warranty is applicable only to products commonly available in our product range and depth.
  • Transportation and delivery charges apply.
  • All incidental or consequential damages are expressly excluded.
  • Hepas Air reserves the right to amend any of the above terms and conditions without prior notice.